Official Robin Trower Store  

     

 

 

Terms and Conditions

  1. This agreement is between PayPal.com, ("PayPal") acting on behalf of RobinTrower.com (the "Vendor") and You (the "Client").

  2. You agree that you are the authorized user of any credit card submitted and you authorize PayPal to bill your credit card the given amount for products ordered at RobinTrower.com.

  3. All Charges will appear on your credit card billed by PayPal on behalf of Stardust Enterprises Inc. All customers are encouraged to write this down, or retain the e-mail PayPal sends every purchaser, of this transaction for your records.

  4. All orders are processed and shipped within 7 business days of your order. Shipping by US Postal Service or Commercial Carrier. Please allow 2 to 3 weeks for delivery.

  5. REFUND/RETURN POLICY: Customers requesting to return merchandise for exchange or refund MUST contact our customer support by e-mail. Any merchandise that has been worn, or otherwise used in any way is not acceptable for return.

  6. RobinTrower.com, Stardust Enterprises, Inc. and PayPal PROVIDE PRODUCTS and SERVICES TO CLIENTS ON AN "AS IS" BASIS. RobinTrower.com & Stardust Enterprises, Inc. EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RobinTrower.com & Stardust Enterprises, Inc. SHALL NOT BE LIABLE FOR ANY LOSS OF BUSINESS, LOST PROFITS, LOST DATA, LOST SAVINGS, FAILURE OF SECURITY, OR ANY OR ALL INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, HOWEVER CHARACTERIZED, WHETHER OR NOT SUCH DAMAGES ARE FORESEEABLE.

  7. This agreement shall be governed by the law of the State of California. The forum for any disputes under this agreement shall be Los Angeles County, California.

  8. By ordering products from this site You Acknowledge and Accept in full these Terms and Conditions.


Transaction Support

Notice to all customers: 
Transactions processed on this site are handled by PayPal, our preferred choice for SECURE ON-LINE SHOPPING!
  • Our partner in this project, PayPal, uses one of the most secure and trusted e-commerce systems available. Your transaction is completely secure and their system has a 99.5% uptime and reliability rating!
  • Should you experience problems with your transaction, please be sure to enter all your information correctly, including the current Billing Address and Zip Code for your credit card. In the event you continue to receive the Decline message, please check with your bank to make sure your card is in working order.
  • Should you continue to experience problems with your purchase during the Transaction Process, please contact PayPal through their Website.
  • In the eventuality you encounter difficulties with the function or display of the Website itself, email RT Webmaster with the details. For emergencies you may call David Van Kleeck of PPCSI (our Webmaster) at 602-315-6821 between the hours of 8 am and 5 pm PST, Monday through Friday and 9 am to 1 pm Saturday.
  • If you have questions relating to "Domain Hosting" or "Internet Services" call Bruce Walters of Arizona Web Services at 1-800-348-6546. If you are calling locally (within the greater Phoenix, Arizona area) you can call Bruce at 602-739-0846.

 

Order Support

  • Should you experience problems with your order AFTER the transaction process, please contact us at RT Webmaster


 

 

 

 
 

Copyright 2007 RobinTrower.com & Stardust Enterprises, Inc. All Rights Reserved.